The 360 degree review process, also known as multi-rater/multi-source feedback, is beginning to be used extensively at more levels in today's organizations. Developed beginning in the 1960s and 70s and rapidly growing in popularity, the assessments involved incorporate feedback from managers, direct reports, peers, and customers into a single coherent view of employee performance.

CompleteSurvey's Complete360 product line offers organizations and consultants the ability to offer highly customized evaluations with powerful reporting capabilities to their employees and clients. CompleteSurvey offers a formal system for multisource assessment, providing safeguards to ensure data integrity and participant anonymity. For details on the specific features of this product line, please see:

360 Degree Review Products - Complete360 Features

Multi-source assessments are evaluations of an individual's
performance that can include the individual, his or her
peers, managers, clients/customers, and direct reports.

Multi-source feedback normally serves as a supplement to traditional performance appraisals, not as a replacement for them. It is primarily a tool for employee development rather than an appraisal and pay decision-making methodology. Individuals are evaluated on their behaviors and their outcomes - how they do their jobs and what the results are.

CompleteSurvey offers a multi-source assessment product line including two core products, intended for consultants and organizations, and two supplemental offerings.

Complete360™ for Consultants: Leadership and organizational development consulting firms often incorporate multi-source assessments into their offerings.  CompleteSurvey developed this offering as a unique product specifically for the needs of these firms, which have to schedule and manage assessments for large numbers of participants across multiple organizations. The product allows consultants easy scheduling and administration mechanisms as well as complete re-branding and customization capabilities for their feedback offerings.

CompleteSurvey's multi-rater assessment product for
consultants gives powerful assessment
scheduling and tracking capabilities to
organizational development firms.

Complete360™ Enterprise Portals: Human resources, HRD, and corporate training professionals use Enterprise Portals to target groups of employees or entire organizations. Enterprise Portals require near-zero administration and can be integrated with organizational intranets and HRMS systems. Employees receive comprehensive reports with more details than in competing solutions.

With Enterprise Portals, employees can
self-administer the feedback process,
resulting in reduced administrative overhead.

ItemBank360™ with Normative Data: Intended for use with CompleteSurvey assessment products, this offering includes nearly 600 questions grouped into competencies that can be targeted to particular roles or subgroups of employees.

Using CompleteSurvey's item banking solution, organizations
can quickly build highly targeted instruments to
measure particular performance goals.

Reassessment Packages: Reassessment packages allow organizations and consultants to track employee performance progress over time. Both individual and group performance data can be longitudinally tracked. Individual reports can display areas of significantly increased or decreased performance as "areas for attention."

For more information about CompleteSurvey's multi-source feedback product line, see Complete360 Features.

Pricing depends on desired components and usage. Please contact an account representative for a quote for your organization.