360 degree reviews powered by Complete360™ Enterprise Portals offer employees detailed reports that clearly identify areas for action and performance gaps.	Employees self-manage the 360 degree review process, soliciting feedback from raters and requesting reports on their progress. Corporate overhead is minimized.

Complete360™ Enterprise Portals are 360 degree review solutions for businesses and organizations. Enterprises can use them to:

• Deliver online 360° reviews to tens or thousands of employees in multiple languages and regions
• Brand the 360° offering with custom corporate content and look-and-feel
• Pay on a per-assessment or fixed annual basis
• Rely on CompleteSurvey to provide 24x7 uptime, assessment availability, scalability, and security
• Drastically reduce administration overhead from paper-and-pencil surveys and other online offerings
• Deliver 360° reviews to many countries and languages dependent on a user's browser selection
• Integrate with CompleteSurvey's ItemBank360™ for a large question and competency library with normative data
• Integrate with CompleteSurvey's Reassessment Packages to track individual progress over time
• Use CompleteSurvey's Assessment Design Module to create and lay out new 360° reviews
• Offer comprehensive, insightful reports to 360° participants

More information and details about Complete360 products are available on the product line page: Complete360 Product Line

Add-on products

ItemBank360™ with Normative Data

CompleteSurvey's ItemBank360 is a library of nearly 600 questions for use in 360 degree reviews. The ItemBank360 was created in association with People Performance Solutions. The questions are highly targeted and have substantial normative data collected. They are grouped into competencies and easily selected for use in CompleteSurvey's Assessment Design Wizard, which is incorporated into Complete360 Enterprise Portals.

Complete360™ Reassessment Packages

Our Complete360 Reassessment Packages are add-on modules to Complete360 products that allow periodic reassessment over time and comparison to previous results. With Complete360 Reassessment Packages, individuals can observe their progress since previous reviews, and organizations can track overall corporate progress. Complete360 Reassessment Packages can easily integrate into Complete360 Enterprise Portals to track individual and corporate performance longitudinally.

What are Complete360™ Enterprise Portals?

Complete360 Enterprise Portals are web interfaces with which corporations can provide 360 degree review capabilities to their employees. Employees use Complete360 portals to rate their own abilities at corporate-defined competencies and solicit feedback from peers, managers, and subordinates. They then can view reports that summarize their perceived strengths and weaknesses, areas of significant differences between self-and-peer-provided feedback, and progress from previous reporting periods.

How are Complete360 Enterprise Portals different from other 360 degree review
offerings?

Complete360 Enterprise Portals are built on an ASP model, so corporations can offer 360 degree review service without worrying about IT issues, scalability, or server administration. Complete360 portals provide powerful customization and reduced administration to corporate end users.

How does CompleteSurvey ensure the anonymity of participants?

Respondent groups are not "broken out" in the final report unless more than a set number of raters in these groups has responded. So if, for instance, only two "direct reports" have responded to a question and the threshold is three, these direct reports will not be displayed separately in the final report.

What support offerings does CompleteSurvey have for corporate administrators and end users?

CompleteSurvey offers US business-day quick-response telephone support for corporate administrators, and next-day callback support during off-hours. For end users, CompleteSurvey offers limited email support. Additional support offerings are available. Please contact CompleteSurvey for more details.

Do Complete360 Enterprise Portals work in international regions and languages?

The Complete360 system is currently being used in multiple European and Asian countries and languages, including doublebyte character set languages (Chinese and Japanese). Right-to-left reading languages are currently not supported. A single 360 degree review instrument can function simultaneously in multiple languages, with raters using different translations in different countries to rate the same individual. Users' browser preferences determine the language of the user interface and reports displayed to them.

Can CompleteSurvey's solution scale to very large numbers of employees?

Several customers have used CompleteSurvey's solution with over 5,000 employees, and one has used it with over 20,000. The Complete360 solution has processed more than 80,000 assessments.

How much administrative overhead is required on the part of the corporation?

The 360 degree review process is self-managed by employees. Corporations need to assemble the 360 degree review instruments (or contract with CompleteSurvey to do so) and load in lists of employees. After that happens, employees manage the process. Corporate administrators can continue to use the system to view summary statistics and reports, but their continued involvement is not required.

Are predefined competencies and 360 degree review questions available?

Yes. In conjunction with People Performance Solutions, CompleteSurvey offers the ItemBank360™, which has nearly 600 questions divided into competencies, many with normative data.

Can the company design its own 360 degree review layout and questions, or does
design always require CompleteSurvey's involvement?

Companies can use CompleteSurvey's Assessment Design Module to lay out their own multi-source assessment questions and content. This is especially useful if they have multiple or changing 360 degree feedback instruments.

How do Complete360 Portals manage user verification and authentication?

User authentication is usually managed by a corporation providing a list of email addresses (or other unique identifiers) for CompleteSurvey, either manually or through the corporation's HRMS. On first login with their email addresses, users will be able to create passwords that allow them to continue through the system. Use of the system can be restricted to particular Internet domains or subnets.

How do Complete360 Portals handle choosing raters and notifying them that their
feedback is required?

The Complete360 Portal solution allows corporations to enable access to a corporate directory of email addresses to which users can send rating requests. If directory functionality is not desired, employees can manually enter email addresses of raters.

Pricing depends on desired levels of customization and usage. Please contact an account representative for a quote for your organization.